Terms
DamStay marketplace terms
This product-facing terms summary describes the intended marketplace rules. It still requires final legal review before paid public launch.
Host responsibilities
Hosts must own, lease or be authorized to list the venue. Hosts must keep fishing rules, accommodation claims, access roads, safety information, private-property rules, pricing and availability accurate.
Customer responsibilities
Customers must follow venue rules, fish-care requirements, gate and neighbour instructions, fire and noise rules, child and pet rules, and all water-safety guidance. Outdoor stays carry weather, road, wildlife and water risks.
Bookings, fees and payments
Booking totals must show accommodation or day rates, platform fees, cleaning fees, deposits and selected add-ons before payment. Payment provider checkout and webhooks determine final paid status.
Cancellations and refunds
Cancellation and refund outcomes depend on booking status, timing, payment status, host rules and DamStay admin review. Paid cancellations can require refund review before money movement is finalized.
Approval and moderation
Listings require admin approval before becoming public. DamStay may request changes, suspend listings, moderate reviews, flag pre-confirmation contact sharing and keep audit logs for safety, dispute and compliance workflows.
Disputes and support
Customers and hosts should keep booking communication inside DamStay, report safety issues promptly and use support tickets for payment, booking, review or venue disputes.